In addition to servicing federal student loans, Navient is known for consumer lending and business processing solutions. Fastest way to talk to a real Navient rep. Call us toll-free at 888-272-4665 Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET Philanthropy. Loan Payments: GetHuman features available: Best alternatives to phone. Navient offers student loan refinancing through its NaviRefi product, which is available to Navient customers by invitation only. ET Student loan servicers can help you with student loan payments, but they are not necessarily acting as your financial advisor. Get the latest personal finance advice delivered directly to your inbox. If you face financial hardship or lose your job, Navient offers several deferment and forbearance options. The Interest Rate you pay will be determined after you apply and select your interest rate type; the fixed interest rate range will be between 3.00% - 5.60% (2.75% - 5.35% with auto pay discount) and the starting variable interest rate range will be between 2.12% - 4.58% Please consult a licensed financial professional before making any financial decision. Other logos are trademarks or service marks of their respective owners. NOTE: If you don't have your account number, sign in to Account Access to obtain it. Be sure to include your remittance slip and write your full account number on your check. If you have any questions or need assistance, one of our team members would be happy to help. Navient Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Ultimate Guide To Pay Off Student Loans Faster, 7 Ways To Reduce Your Student Loan Interest Rate, Ultimate Guide To Lower Student Loan Payments, Must live near a branch in California; New York City; Boston; Greenwich, Connecticut; Palm Beach, Florida; Portland, Oregon; or Jackson, Wyoming. If you consolidate your federal student loans, you can repay for up to 30 years. Excellent customer service skills; Possession of a valid driver’s license; All offers of employment are contingent on standard background checks. Cosigner Loan Payments: Customer Service Remove; Remove; Confirm Email. Submit. Navien Technical Support offers real time remote video support assistance through Visual Support - RemoteCall on your Apple or Android smartphone. Phone. 001-317-570-7397 (charges apply) Call us toll-free at 888-272-4665 Please refer to your state's relevant authority. Experienced Customer Care We're here to answer your questions, provide you with solutions, and process your payments. Wilkes-Barre, PA 18773-9640 Subject. Mon-Thurs and 8-8 on Fri (ET) General mailing address: Navient – U.S. Department of Education Loan Servicing P.O. Providing support for schools to assist with borrower related issues/repayment counseling, enrollment updates, or guidance with our online reports. As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. P.O. Contact us 24 hours a day 7 days a week for the best customer service! There are various ways to contact Navient customer service: Navient Phone Number: 1-800-722-1300 Navient Hours of Operation: Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm E First, you can file a complaint with Navient’s Office of the Consumer Advocate. DUNCAN SOLUTIONS. We're here for you - and we're happy to answer all your questions, so please contact us any time. In-School Deferment: This postpones your student loan payments while you are enrolled in school at least half time. Box 4450 Navient services its own portfolio of education loans, as well as education loans owned by the United States Department of Education, financial institutions, and non-profit education lenders. Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. ... time and customer service representative you spoke with. Pro tips & talking points. Email: esnavi@navient.com. The content and reviews on Make Lemonade are based solely on the author’s opinions, and is not provided, approved, endorsed or reviewed by any financial institution, bank, credit card issuer, hotel, airline or any partner or other entity. Subject. Find out all the ways to contact the NatWest customer service departments for all of your needs, we are more than happy to help. Social Media Hours: M-F 8 a.m. to 5 p.m. If you have any questions or comments about this policy, you are welcome to write or call us toll free at: Navient Department of Education Loan Servicing P.O. Examples of Loan Types: Direct Loan — Subsidized/Unsubsidized; Direct Consolidation Loan; Direct Parent PLUS Loan; Direct Graduate PLUS, Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET. Customer Service for J.C. Penney's in Alabaster, AL 35007 has never resolved one single issue for me. Be aware that even though you can pause payments through forbearance, interest still accrues on your loans during the forbearance period. Military Service Deferment:There are various options for borrowers serving active military duty or in the National Guard. 18 talking about this. Employment Verification – Visit The Work Number or call 1-800-367-2884. (FFEL loans were discontinued on June 30, 2010.) This company has been so easy to work with and the Customer Service is exceptional. If you have federal student loans, the U.S. Department of Education assigns you a student loan servicer when your student loan is disbursed to your college or graduate school. Box 4450 Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Cons. Navient We provide information through Make Lemonade for educational purposes only. Navient was spun off as a separate company from Sallie Mae in 2014. Call us toll-free at 888-272-5543 With an income-driven payment, your monthly payment may be as low as $0. Pros. By continuing, you agree that we may use cookies as disclosed in our, To email us, log in and access the Email Us feature in the Help Center, U.S. Department of Education Student Loans.

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