Come visit in-store to smell the cookies baking, see bakers mixing dough, and become a part of the crumbl crew! In conclusion the owner had made up excuses for the situation rather than solving it or providing convenience for the situation, she also pointed the blame at the new employee.” In other words she did not take responsibility for the problem her untrained and uneducated employee made. I requested to get zero cookies and just receive a refund. Note: your question will be posted publicly on the Questions & Answers page. Be one of the first to write a review! 2% milk. I was pleasantly surprised to find out that Crumbl cookies was opening another location in Vegas. How could the owner resolve the situation while retaining customer satisfaction? What I was not notified about is the refund was not instantaneous. More Info. After reading this customer's complaint, what do you think? Latest reviews, photos and ratings for Crumbl Cookies - Blue Diamond at 8085 Blue Diamond Rd in Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. The decision I made was to get a full refund. Definitely coming here again! I requested to get zero cookies and just receive a refund. It took them 15 minutes to acknowledge me at which time they informed me that half of cookies that I had already selected and paid for were not available. I obviously would not recommend.More, This place is off the chain. After Purchasing cookies from this establishment you might be regretful for eating them. Is this a place where you pay before receiving your order? As the manager put me on the spotlight with over 6+ people in the room I had rushed to a decision. Sugar Cookie with Pink Frosting. 12 oz. With no other options available. if they may have been scammed. Delivery & Pickup Options - 475 reviews of Crumbl Cookies - Centennial "Nothing like a delicious box of fresh baked cookies to complete the day. We shared a box of 4 Crumbl cookies at the UNLV hockey game last week. Nearby Restaurants. After my experience I had realized that as the customer I was the problem solver in the situation provided by the employee. In detail the manager had asked me how I wanted to fix the situation. Latest reviews, photos and ratings for Crumbl Cookies - Cannery at 2598 E Craig Rd Suite 100 in North Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. Menu & Reservations Make Reservations . They offer single, 4 pk, or 12 pack! Are the prices at this restaurant low or inexpensive? Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I will be looking at ordering online and have them shipped to my home in Kansas. I went inside...to pick up my order. What I was not notified about is the refund was not instantaneous. :-). We had a sugar cookie with pink frosting, one with chocolate frosting, a twix cookie and a chocolate chip cookie. I was pleasantly surprised to find out that Crumbl cookies was opening another location in Vegas. After reading his statement I had come to a conclusion. Very good quality, large, and baked perfectly! Terrible technology, procedures, and service. I would also like to emphasize the fact that they had not offered me cash. Chilled Sugar Cookie – Sugar Cookie, Sweet Almond Frosting, Cadbury Eggs Born in Utah, and now with dozens of locations including three in Las Vegas plus signage for a fourth recently raised on Durango, Crumbl remains a hot commodity thanks to #instagramworthy rounds that change weekly. In a brief summary here is the customer's first time experience written in detail. Originated in Logan, Utah, Crumbl took the city by storm, their Instagramable rounds now offered in thirty stores across six states with Las Vegas’ first arriving late 2018 at 8085 Blue Diamond Road followed by a second in Centennial. 70 Reviews (702) 323-8005 Website. Order Online Tickets I approve of this business model, which puts me in mind of Trader Joe's and In 'N Out. I've even typed "how much does it cost to franchise a Crumbl Cookie on Maui?" $13.18 Prices on this menu are set directly by the Merchant . This is unheard of and unacceptable. $13.18 Prices on this menu are set directly by the Merchant . less Website : crumblcookies.com Address : 6255 S Durango Dr, Ste 101, Las Vegas… 6255 S Durango Dr, Las Vegas, NV 89113 (702) 613-4667 Website Order Online Suggest an Edit Update menu. I had chosen that decision to get a refund. Crumbl Cookies - UNLV 4700 S Maryland Pkwy Las Vegas NV 89119. The decision I made was to get a full refund. This is unheard of and unacceptable. 5590 Painted Mirage Rd, Las Vegas, NV 89149-4579. I liked 3 out of 4 so that...wasn't too bad.More. Choose up to 4 specialty cookies of the week. 653 likes. In that conversation I had also found out the manager that I assumed was the manager was the owner! Crumbl Cookies, Las Vegas: 14 elfogulatlan értékelés megtekintése ezzel kapcsolatban: Crumbl Cookies, melynek osztályozása a Tripadvisoron 4/5, és az itt található 5 229 étterem közül a(z) 1 955. legnépszerűbb Las Vegasban. 300 were here. Crumbl Cookies - Centennial 5590 Painted Mirage Rd Ste 110 Las Vegas NV 89149. Their award winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty… Crumbl Cookies: "Huge, delicious cookies!" Crumbl Cookies in Las Vegas, NV. They even offer catering!" The cookies were amazing!! So here...goes the people working there are uncomfortably nice.More. The staff was very friendly, service was fast... the cookies are OUT OF THIS WORLD GOOD! With no other options available. View the menu for Crumbl Cookies and restaurants in Las Vegas, NV. There aren't enough food, service, value or atmosphere ratings for Crumbl Cookies, Nevada yet. In a brief summary here is the customer's first time experience written in detail. I obviously would not recommend. Crumble Cookie is delicious! I would also like to emphasize the fact that they had not offered me cash. Latest reviews, photos and ratings for Crumbl Cookies - UNLV at 4700 S Maryland Pkwy Suite 135 in Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. I almost gave up on Crumbl after the consistently slow service at the Centennial location, but this location saved Crumbl for me. Crumbl Cookies - Durango. - See 10 traveler reviews, 53 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. This lack of customer service has left many other customers dissatisfied with their purchase. The options she offered me were for her to refund the prior purchase or have me pay the difference. I selected available cookies online and paid online, including a tip. Crumbl Cookies - Blue Diamond 8085 Blue Diamond Rd Las Vegas NV 89178. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Get directions, reviews and information for Crumbl Cookies - Centennial in Las Vegas, NV. I've been going to another Crumbl Cookies on Durango for the past few weeks and never noticed that there was one even closer to my home on Blue Diamond. Menu & Reservations Make Reservations . milk chocolate. The cookies melt in your mouth and disappear from your plate. Crumbl Cookies is sooooo good and delicious! How could the owner resolve the situation while retaining customer satisfaction? My husband thinks that the white atmosphere is too sterile (as far as the business model goes), and that warm colors would be more inviting and cookie-like. I ordered the carrot cake cookie and it was delicious! Perfect for sharing or not ;) The picture doesn’t do...the cookies justice!More, This is the version of our website addressed to speakers of English in the United States. Why? 473 Reviews (702) 707-9822 Website. I approve of this business model, which puts me in mind of Trader Joe's and In 'N Out. Pizza, Chicken Wings . Their award-winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty cookies. Terrible technology, procedures, and service. Get directions, reviews and information for Crumbl Cookies - UNLV in Las Vegas, NV. I highly recommend Crumbl Cookies!!! -Mr LloydMore, I was skeptical that ANYTHING could be as good as Schmackery's in New York, but I was incorrect! What goes with cookies better than milk? To summarize our conversation the owner had told me that she could do nothing to convenience me for the now $47 withdrawal from my account. In conclusion the owner had made up excuses for the situation rather than solving it or providing convenience for the situation, she also pointed the blame at the new employee.” In other words she did not take responsibility for the problem her untrained and uneducated employee made. Parking: Private Lot. At the Orleans Arena, I got a chance to sample their chocolate chip, sprinkle, chocolate, and sugar cookies with icing while attending Skate America. Crumbl Cookies. I have had these cookies and they are by far the most moist and delicious cookies I have ever had. less Website : crumblcookies.com Address : 4700 S Maryland Pkwy, Las Vegas, NV 89119 Created, owned and ran by a group of Mormons that know how to cook sweet sins. Although the cookies are tasteful & pleasant they also are priced fairly, on the other hand the company fails to convenience the customer in any way if there is a problem to occur. Pro: all staff were following Covid guidelines. In detail the manager had asked me how I wanted to fix the situation. Crumbl Cookies: Amazing and Wonderful!! (Because who eats half a Crumbl cookie?! ) My husband thinks that the white atmosphere is too sterile (as far as the business model goes), and that warm colors would be more inviting and cookie-like. into an Internet search engine. 12 oz. But what is not is their unpleasant Customer Service. Crumbl Cookies: Horrible Customer Service - See 11 traveler reviews, 54 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. - See 14 traveler reviews, 56 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. As an example of their customer service an anonymous customer had contacted me with their issue about the company. I highly recommend Crumbl Cookies!!! But I disagree - I reminded him that PINK is the color, which is charming to me and puts me in mind of the pink frosting which tops the sugar cookie flavor. See restaurant menus, reviews, hours, photos, maps and directions. It is worth every penny. Dessert delivered from Crumbl Cookies at 5590 Painted Mirage Rd Las Vegas , NV 89149-4579 United States Although the cookies are tasteful & pleasant they also are priced fairly, on the other hand the company fails to convenience the customer in any way if there is a problem to occur. The problem that the employee created was a simple charging me the wrong price for the item I was purchasing. Their award winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty… Reviews from Crumbl Cookies employees about Crumbl Cookies culture, salaries, benefits, work-life balance, management, job security, and more. 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